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Terms of Services

WELCOME TO Forum 4 Mind 

On this page, you’ll find the detailed Terms and Conditions of Forum 4 Mind. For help with an existing account, or for help joining Forum 4 Mind, visit our help centre.  To contact our support team, click here. You can find the specific details regarding your subscription with Forum 4 Mind including your next scheduled pack, by logging into your account If you would like to make changes to your account, use the following links:

These terms were last updated on 25 May 2023

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1. AGREEMENT TO THE TERMS AND CONDITIONS

1.1 The website www.Forum4Mind.com (“the website”) is owned and operated by Forum 4 Mind. References to “we”, “us”, or “our” are references to Forum 4 Mind Ltd. We are a company registered in England and Wales (company number is 14952572).

1.2 Your use of this website and purchase of any products from this website is at all times subject to these Terms and Conditions. By accessing our website you agree to our Terms and Conditions set out below. If you do not agree to these Terms and Conditions, you must exit this website immediately.

1.3 We reserve the right, from time to time, with or without notice to you, to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of this website will be the version that is current and displayed on the website as at each date you access the website. Your use of the website after changes are made means that you agree to be bound by such changes.

1.4 In addition to these Terms and Conditions our Privacy Policy also applies to your use of the website and is, where relevant, incorporated by reference into these Terms and Conditions. Please also refer to our FAQs for further information.

2. JOINING US 

2.1 In order to purchase subscription products from the website, you must first register to set up an account with us by completing the registration form on the website.

2.2 In order to register an account you must be an individual and agree to comply with these Terms and Conditions. If you are registering on behalf of an organisation or company you must have the authority to bind that company. If you are under 18 years of age and you place an order from the website, please note that you are liable to pay for such order and are held responsible for your order.

2.3 When signing up you need to provide:

  • your full name,
  • a valid and current email address,
  • your credit card address,
  • your payment card details or Paypal account.

2.4 When you create an account you are given the opportunity to opt in or out of Forum 4 Mind marketing emails. If you opt in by checking the checkbox or by leaving it checked you agree to receive direct marketing offers from Forum 4 Mind using information provided during the registration process.

2.5 You warrant that all information you provide to us when registering an account is true and accurate to the best of your knowledge and belief. It is your responsibility to ensure the information in your account is updated regularly with any relevant changes.

2.6 We reserve the right to reject any discount code or credit and/or reclaim the amount of any discount or credit if we consider that it is being used in breach of these Terms or is otherwise being abused.

2.7 You are responsible for all activities and purchases that occur under your account. You must notify us immediately at help@forum4mind.com if you know of, or suspect, that anyone has obtained access to your account or if you otherwise become aware of any unauthorized use of your account or other security breach.

3. PURCHASE OF SUBSCRIPTION 

3.1  When you register an account on the website you will be charged a one off registration fee  and thereafter on the date of your registration each month on that date you will automatically
start your subscription. (e.g. Registration on the 14th
, thereafter every 14th day of the month your subscription will be
charged and delivered.)

3.2 Registration Fee and first month subscriptions are non-refundable.

3.3 If you order a Prepaid Subscription that automatically renews, you agree to pay the applicable product price upon each automatic renewal date, until you terminate your Subscription in accordance with these Terms and Conditions. Please also note that if your Subscription includes a discounted product price for the duration of the Prepaid Subscription, once the period expires, your Subscription will automatically renew at the full Monthly Subscription product price.

3.4 No order is accepted from you until our website displays an order confirmation message. You can manage and make changes to your orders at any time in your account section Please see our FAQs for more details.

4. PAYMENTS PAGE 

SUBSCRIPTION ORDERS

4.1 The price of products is as quoted on the website and includes VAT.

4.2 We take payments by continuous payment authority. You will be charged as follows: Monthly subscription will be charged on the date registered every month thereafter on the same day, (e.g registered on the 14th of the month and subscription will be charged on the 14th of every month thereafter).

4.3 If your payment fails for whatever reason, you will be notified by email, and we will retry the payment up to 3 times.

4.4 You agree not to hold us responsible for banking charges incurred due to payments to your account.

4.5 We reserve the right to change the fees for any services at any time. We agree to notify you at least 28 days in advance of any change in fees.

4.6 Upon registering, restarting regular deliveries, ordering one off or changing card details, a £1 payment may be taken from your card in order to authorise it and prevent fraud. This payment will be immediately voided, but some banks may temporarily reflect this against your account balance.

NON-SUBSCRIPTION ORDERS

4.7 Payment must be made through our payment gateway providers at the time of placing your order. Payment in full will be taken at this time. You will be required to submit your payment details to the relevant third-party payment gateway provider and you may also be required to accept additional terms and conditions in relation to the use of that service. We cannot accept, and hereby exclude to the fullest extent permitted by applicable law, any liability arising out of or in connection with your use of such third-party payment provider.

4.8 Payment is taken for all orders prior to the order being dispatched so please ensure that all details given to us are correct. We cannot accept responsibility for an order being held back as a result of incorrect or invalid payment details being given.

5.CANCELLATION OF SUBSCRIPTION ORDER 

5.1 You can cancel your subscription in the automatically renewing Monthly Subscription from the Manage Subscription Page  Click on ‘Edit / Cancel’ and you’ll see the option to cancel. Then, click on ‘Cancel Subscription’ and simply follow the steps to cancel future orders. If you’ve already paid for your next order, that will be the final forum pack you receive, and no further charges will be made.

5.2 You cannot cancel your Prepaid Subscription mid-term. You can cancel the automatic renewal of the Prepaid Subscription at any time from the Manage Subscriptions Page Click on ‘Edit / Cancel’ and you’ll see the option to cancel. Then, click on ‘Cancel Forum Subscription’ and simply follow the steps to cancel future orders. If you’ve already finished your Prepaid Subscription term and paid for your next order, that will be the final forum pack you receive, and no further charges will be made. If you have not finished your Prepaid Subscription term, outstanding Forum Pack within the Prepaid Subscription will be delivered as usual, but your subscription will not be automatically renewed.

5.3 We reserve the right to terminate or restrict your use of our service for any reason. One reason that we may do so is if we believe that you are in breach of any obligation under these Terms and Conditions. If we terminate your use of our service as a result of a breach of any obligation under these Terms and Conditions, such termination would be immediate and maybe without notice.

6. WEBSITE USE 

6.1 You agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, harm, damage, destroy or limit the functionality of any computer software or hardware or equipment linked directly or indirectly with this website. You also agree not to interfere with the servers or networks underlying or connected to this website or our services or to violate any of the procedures, policies or regulations of networks connected to this website.

6.2 All content and programming of the website is our property. Except as may be permitted by law, notwithstanding contractual prohibition, you may not reproduce, modify, copy, decompile or reverse engineer any of the materials, software or content on the website without our written permission. Use of the website is restricted to personal, non-commercial use only.

6.3 You agree not to impersonate any other person while using this website, conduct yourself in an offensive manner while using our website, or use the website for any illegal, immoral, or harmful purpose.

6.4 You may not use the website for unlawful purposes or in any way that may damage our name or reputation or that of our affiliates.

6.5 It is your responsibility to ensure your computer system meets all the necessary technical specifications to enable you to access and use the website and is compatible with the website. We may, from time to time, restrict access to certain features, parts or content of the website, or the entire website, to users who have registered with us.
8.6 You are solely responsible for maintaining the confidentiality of your account and password, for all activity that takes place on your account, and for restricting access to your computer. We will not be held liable for any loss or damage that may result from your failure to do so.

6.7 The information contained in this website is for general information purposes only. We endeavor to keep the information contained on the website (other than information provided by the Customer) up-to-date and correct, although there may be times when this is not the case. If you notice any issue with the information on the website, please contact us at help@forum4mind.com

7. AVAILABILITY OF WEBSITE

7.1 Although we aim to offer you the best service possible, we make no promise that our website services will be available all the time, meet your requirements or are fault free. If a fault occurs in the service, please report it to us at help@forum4mind.com and we will correct the fault as soon as we reasonably can.

7.2 Your access to the website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will restore the service as soon as we reasonably can. In the event that our website is unavailable, our usual order and cancellation deadlines apply; please notify us of changes to your subscription via email at
help@forum4mind.com 

8. INTELLECTUAL PROPERTY RIGHTS

8.1 WEBSITE
All intellectual property rights in or relating to the website (including our text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by us. these You are not given any rights in respect of intellectual property rights owned by us and you acknowledge and agree that you do not acquire any ownership of, or other rights in relation to, any such intellectual property rights by virtue of using the website.

8.2 EXTERNAL LINKS
From time to time this website may also include links to other websites that we do not control. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content, privacy policies or operation of such linked website(s), or for anything provided (or not provided) by the third parties controlling such linked websites.

If you create a link to the website and we want you to remove it, we reserve the right to ask you to do so.

9. PRIVACY

  • We collect personal information about you through your use of this website and our services. All information that we collect about you is subject to our Privacy Policy.

10. LIMITATIONS ON LIABILITY

10.1 Nothing in this clause or otherwise in these Terms and Conditions shall exclude or in any way limit our liability:
for fraud or fraudulent misrepresentation;
for death or personal injury caused by our negligence;
for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
under Part I of the Consumer Protection Act 1987; or any other liability to the extent the same may not be excluded or limited as a matter of law

10.2 None of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.
12.3 Subject to clause 12.1, in no event shall we be liable to you for any business losses. Any liability we have for losses you suffer is strictly limited to the purchase price of the relevant products and to losses that were foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. Please note that this does not affect your statutory rights.

11. APPLICABLE LAW

  • Your use of this website is governed by these Terms and Conditions and construed and enforced in accordance with the laws of England and Wales. Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the courts of England and Wales.

12. ASSIGNMENT BY US

  • You agree that we may assign any of our rights and/or transfer, subcontract or delegate any of our obligations under these Terms and Conditions. These Terms and Conditions are personal to you and you may not assign any of your rights or transfer, subcontract or delegate any of your obligations under these Terms and Conditions.

13. ACCOUNTS ARE NON-TRANSFERABLE

  • Accounts with Forum4mind Ltd  are not transferable and therefore cannot be sold or traded.

14. NO WAIVER

  • If we delay exercising or fail to exercise or enforce any right available to us under these Terms and Conditions, such delay or failure does not constitute a waiver of that right or any other rights under these Terms and Conditions.

15. FORCE MAJEURE

  • We will not be liable to you for any lack of performance, or the unavailability or failure, of this website or our services, or for any failure by us to comply with these Terms and Conditions, where such lack, unavailability or failure arises from any cause reasonably beyond our control.

16. THIRD PARTY RIGHTS

  • Nothing in these Terms and Conditions confers on any third party any benefits under the provisions of the Contracts (Rights of Third Parties) Act 1999.

17. CONTACTING US

  • Please submit any questions you have about these Terms and Conditions or an order you have placed or ordering in general by email at help@forum4mind.com